Full-Time Clerk, Division of Hematology (General Campus)

Competition No.:
Mon to Fri 8am-4pm
Posting Date:
January 9, 2018
Closing Date:
Friday 26 January, 2018
Start Date:
Monday 12 February, 2018

* Applications must be received no later than 4:30 PM EST on the closing date (Friday 26 January, 2018)

Position Summary

The Hematology Clerk will provide  Administrative support to the assigned Physicians within the Division of Hematology.  The Clerk will be responsible for clinical and administrative initiatives and projects.


  • Coordinates clinic activities: Schedules clinic appointments; notifies/reminds patients of their appointments; pulls and prepares charts for clinics.
  • Answers phones and responds to messages in timely manner; evaluates nature and urgency and either provides response or refers on.
  • Maintains physicians‚Äô daily schedule.¬† Ensures all clinical, call and day time coverage schedules are entered into the Outlook calendar.
  • Records, drafts and distributes minutes for program meetings as required.
  • Provides administrative support for special projects as required by the physicians and/or Division.
  • Produces and completes standard requisitions and clinical forms, including legal documentation.
  • Completes medical reports and insurance papers.
  • Assists with completion of billings for UMA.
  • Ensures all filing is done in a timely manner.
  • Collects and arranges for delivery of mail, courier, and/or other items.
  • Assists other administrative assistants in the Division as required.


  • Community College Diploma or equivalent
  • Minimum of 1-3 year previous related clerical/receptionist experience
  • Certification in medical terminology is preferred
  • Good time management skills
  • Excellent typing skills
  • Work with minimal supervision
  • Good computer skills ‚Äď proficient in Outlook, Excel and Access
  • Proficiency in speaking and comprehending both English and French Level B+) is an asset
  • Excellent organizational skills
  • Demonstrates initiative and positive attitude

HOW TO APPLY: To apply for this exciting opportunity, please forward resume and cover letter quoting the corresponding Competition Number, by email at domcareers@toh.on.ca, by fax at 613-737-8851 or by regular mail to Human Resources:

Department of Medicine, Box 206, The Ottawa Hospital, 501 Smyth Road, Ottawa, ON K1H 8L6.

We sincerely thank all applicants for their interest but only those under consideration will be contacted.

 IMPORTANT NOTICE: Support staff are employees of the hiring physician(s) or Division and the Ottawa Hospital is the paymaster of our employees. Although our employees have offices within the Ottawa Hospital, they are not employed by the Ottawa Hospital.


The Department of Medicine is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees. The Department of Medicine will, upon request provide accommodations in accordance with the Accessibility for Ontarians with Disabilities Act.